Localization metrics and KPIs

Make choices that improve your business. #KPIs #metrics #knowledgeispower

Generate

Any type of KPI report, using any data point in the system

Business Intelligence for organizations who want to get better at everything they do.
Spot trends and opportunities. Identify areas for improvement.

Translators

Any way you want it: translators v.s. time, deliveries, volume, response, ratings… you name it.

Volume & growth

Identify your best opportunities for growth, and review your current volume sliced as you wish.

Reactivity

Improve deadlines by focusing on job offers to the most reactive translators.

Evaluate customers

Slice customer KPIs any way you want it and make sure every customer is happy and profitable.

Manager performance

Slice your business KPIs by manager and identify areas of improvement.

Quality

Use performance ratings and other metrics to make organizational quality decisions.

Kickoffs

Ultimate KPIs for localization - focus on optimizing your deliveries

By focusing on these three metrics, you can identify areas for improvement that will impact your company.

Creation to assignment

How much time passes until a translator accepts a job assignment, on average?

Assignment to start

Once a translator accepts a job, how much time passes until they actually start working?

Start to completion

How much time does it take for a translator to finish the job?

Business

Find cost saving opportunities and leverage your assets

Know which projects, managers, or translators are creating profits or cost savings

Optimize how you leverage your translation memory assets

Make changes that improve your bottom-line right now

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Translators

Curate your translators to achieve organizational excellence

Which translators deliver on-time?

Which translators respond quickly to work requests?

Which translators are performing at the highest level?

Managers

Identify your best managers according to several metrics

Which managers deliver on-schedule?

Which managers run the most profitable projects?

Which managers handle the most throughput?

Choose your next step

Start a free trial

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The best way to discover them is in a free trial or demonstration with our friendly staff.

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Attend a webinar

Strategies For Managing Your Freelance Translation Empire

Starting a freelance business is tough in any profession. Not only do you have to figure out best...

Isabella Massardo

Isabela Massardo has worked in the translation industry since 1988 as a translator, trainer and writer. She writes regularly on topics relevant to the business of translation, with focus on technology and innovation. She co-authored the TAUS Translation Technology Landscape Report (2016) and The Future of the Translation Industry in 2022 (2017). Isabella is a ECQA-certified terminology Manager. She holds a master’s degree in Russian Language and Literature from the University of Parma, Italy.
- Panel discussion: 21st Century Translation Technology trends - From 16:15 - 17:00

Stephan Böhmig

Luxembourg. I am co-founder of Wordbee, a software company that develops today's probably most innovative collaborative web based translation platform. Translate documents, software and content management systems.
- Revealing exciting new developments - From 10:05 - 10:30
- Training - How to handle effortlessly json, xml, idml and other special file formats - From 13:30 -14:15
- Panel discussion: 21st Century Translation Technology trends - From 16:15 - 17:00

Brahim Aïoun

- Training: Agile & Continuous Translation Processes - From 11:00 - 11:45

José Vega

José Vega is the co-founder of Wordbee. He is a senior in information technologies and computational linguistics with a professional experience of more than 30 years in a variety of projects and applications in information management, man-machine interfaces and language engineering. During his career José has occupied upper management positions in different European companies. At Wordbee, José leads the company with great enthusiasm while taking an innovative business development approach in the field of translation technologies. He develops strategic partnerships with global companies, with focus on Asia and the US. José was appointed as advisory expert for different national & European R&D programs.

- Opening keynote: Business Outlook - From 9:45 - 10:05

Sara Méndez

Wordbee S.A. is the software publisher of the online Translation Management platform and Translation editor, Wordbee Translator. This web platform based on the SaaS model, enables localization and translation professionals to centralize and manage their translation processes and data from A to Z.
- Workshop - Financial Management in your TMS - From 14:15 - 15:00
- Training - Everything you were afraid to ask about the New Editor. From 16:15 - 17:00

Mareike Bouriga

Wordbee S.A. is the software publisher of the online Translation Management platform and Translation editor, Wordbee Translator. This web platform based on the SaaS model, enables localization and translation professionals to centralize and manage their translation processes and data from A to Z.
- Spolight Session - Beebox, Best practices, Success stories. From 14:15 - 15:00

Çağdaş Acar

Mediation is central to what I do. As a consultant in the field of translation technologies, I mediate between user profiles. It is challenging since it means constructing and re-constructing the full dynamics of any software within the minds of people with varying computer literacy.
As an adjunct lecturer, I convey this professional experience with undergraduate students of translation studies. Here I offer multiple perspectives, that of a business owner, a PM, a freelancer, and a trainer.
I am a literary translator since 2009. My freelance work covers EN<>TR translations in literature and arts. These real-life translations provide me with the training material to incorporate into the above-mentioned technology classes.
Mediation takes running a full cycle in communication. What I do, I believe, is based on this principle of achieving a full cycle.
- Training: Beebox In-context Preview and Editing - From 15:30 - 16:150

Mark Harrison

Director of Localisation & Access Services at Viacom International Media Networks, based in London, focusing on research and development, workflows and systems, access services policy and provision as well as overseeing Viacom’s localisation requirements and capabilities heading into the multi-platform future.

- Spotlight session - TMS applied in today's media world - From 15:30 - 16:15

Localization metrics and KPIs

Generate

Any type of KPI report, using any data point in the system

Translators

Volume & growth

Reactivity

Evaluate customers

Manager performance

Quality

Ultimate KPIs for localization - focus on optimizing your deliveries

Creation to assignment

Assignment to start

Start to completion

Find cost saving opportunities and leverage your assets

Know which projects, managers, or translators are creating profits or cost savings

Optimize how you leverage your translation memory assets

Make changes that improve your bottom-line right now

Free trial

Curate your translators to achieve organizational excellence

Which translators deliver on-time?

Which translators respond quickly to work requests?

Which translators are performing at the highest level?

Identify your best managers according to several metrics

Which managers deliver on-schedule?

Which managers run the most profitable projects?

Which managers handle the most throughput?

Choose your next step

Start a free trial

Our features are bottomless

Attend a webinar

Strategies For Managing Your Freelance Translation Empire

Book my spot Algorithms in the content industry - How much automation makes sense

Isabella Massardo

Stephan Böhmig

Brahim Aïoun

José Vega

Sara Méndez

Mareike Bouriga

Çağdaş Acar

Mark Harrison

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