Localization metrics and KPIs

Make choices that improve your business. #KPIs #metrics #knowledgeispower

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Any type of KPI report, using any data point in the system

Business Intelligence for organizations who want to get better at everything they do.
Spot trends and opportunities. Identify areas for improvement.

Translators

Any way you want it: translators v.s. time, deliveries, volume, response, ratings… you name it.

Volume & growth

Identify your best opportunities for growth, and review your current volume sliced as you wish.

Reactivity

Improve deadlines by focusing on job offers to the most reactive translators.

Evaluate customers

Slice customer KPIs any way you want it and make sure every customer is happy and profitable.

Manager performance

Slice your business KPIs by manager and identify areas of improvement.

Quality

Use performance ratings and other metrics to make organizational quality decisions.

Kickoffs

Ultimate KPIs for localization - focus on optimizing your deliveries

By focusing on these three metrics, you can identify areas for improvement that will impact your company.

Creation to assignment

How much time passes until a translator accepts a job assignment, on average?

Assignment to start

Once a translator accepts a job, how much time passes until they actually start working?

Start to completion

How much time does it take for a translator to finish the job?

Business

Find cost saving opportunities and leverage your assets

Know which projects, managers, or translators are creating profits or cost savings

Optimize how you leverage your translation memory assets

Make changes that improve your bottom-line right now

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Translators

Curate your translators to achieve organizational excellence

Which translators deliver on-time?

Which translators respond quickly to work requests?

Which translators are performing at the highest level?

Managers

Identify your best managers according to several metrics

Which managers deliver on-schedule?

Which managers run the most profitable projects?

Which managers handle the most throughput?

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Should LSPs Diversify Their Services to Scale

Some say that LSPs should diversify their portfolio of services to better...

Isabella Massardo

Isabela Massardo has worked in the translation industry since 1988 as a translator, trainer and writer. She writes regularly on topics relevant to the business of translation, with focus on technology and innovation. She co-authored the TAUS Translation Technology Landscape Report (2016) and The Future of the Translation Industry in 2022 (2017). Isabella is a ECQA-certified terminology Manager. She holds a master’s degree in Russian Language and Literature from the University of Parma, Italy.
- Panel discussion: 21st Century Translation Technology trends - From 16:15 - 17:00

Stephan Böhmig

Luxembourg. I am co-founder of Wordbee, a software company that develops today's probably most innovative collaborative web based translation platform. Translate documents, software and content management systems.
- Revealing exciting new developments - From 10:05 - 10:30
- Training - How to handle effortlessly json, xml, idml and other special file formats - From 13:30 -14:15
- Panel discussion: 21st Century Translation Technology trends - From 16:15 - 17:00

Brahim Aïoun

- Training: Agile & Continuous Translation Processes - From 11:00 - 11:45

José Vega

José Vega is the co-founder of Wordbee. He is a senior in information technologies and computational linguistics with a professional experience of more than 30 years in a variety of projects and applications in information management, man-machine interfaces and language engineering. During his career José has occupied upper management positions in different European companies. At Wordbee, José leads the company with great enthusiasm while taking an innovative business development approach in the field of translation technologies. He develops strategic partnerships with global companies, with focus on Asia and the US. José was appointed as advisory expert for different national & European R&D programs.

- Opening keynote: Business Outlook - From 9:45 - 10:05

Sara Méndez

Wordbee S.A. is the software publisher of the online Translation Management platform and Translation editor, Wordbee Translator. This web platform based on the SaaS model, enables localization and translation professionals to centralize and manage their translation processes and data from A to Z.
- Workshop - Financial Management in your TMS - From 14:15 - 15:00
- Training - Everything you were afraid to ask about the New Editor. From 16:15 - 17:00

Mareike Bouriga

Wordbee S.A. is the software publisher of the online Translation Management platform and Translation editor, Wordbee Translator. This web platform based on the SaaS model, enables localization and translation professionals to centralize and manage their translation processes and data from A to Z.
- Spolight Session - Beebox, Best practices, Success stories. From 14:15 - 15:00