Platform · Client Portal
The Front Door to
Your Business
The client portal is a place where your clients go to order translation, get a quote, track progress, and collect finalized files on their own schedule. You give them an effortless way to order services, so work flows straight into production and clients keep coming back.
For Your Clients
Everything They Need, Without Emailing a PM
The portal replaces the email-and-spreadsheet intake with a branded interface clients run themselves, around the clock. Each capability below is something a client handles directly, and a step your team no longer does by hand.
Submit an Order
Clients upload one or more files, pick source and target languages, choose a service level, set a deadline, and add reference materials or notes. The form only shows the formats, languages, and options you allow.
See an Instant Cost
Word count runs against the price list on the form and returns a cost before the client submits. You decide whether they see a full breakdown, a total only, or no figure at all.
Track Every Language
A live status on every order from submitted to delivered, with progress per target language and document. No status-update emails to write.
Download Finished Work
Completed files appear in the same format the client uploaded, one per target language, with a download-all option, retrieved whenever the client is ready.
Translate Instantly With MT Hive
For content that needs speed over polish, clients run a file through MT Hive and get a machine translation back in minutes, then request human post-editing from the same screen if they want it.
On Your Brand
Your logo, your colors, your welcome text, and your own domain. Notification emails carry your branding too, so the whole experience reads as your service, not a third-party tool.
Hands-Off Intake
Orders Build Themselves, So Your Team Can Scale
Configure the order form once per client, and every order after that sets itself up. Your team manages and delivers instead of rekeying briefs, so you take on more volume without adding headcount.
- A submitted order runs word count, cost, project creation, and assignment on its own
- You set the form once: languages, service options, price list, resources, and MT engine
- Instant cost from the assigned price list, shown in full, as a total, or hidden
- Jobs auto-assigned to the right vendors or linguists by resource group
- Invoices raised from the order cost when automation is on
- PMs are notified to manage the work, not to build the project from scratch
Access and Boundaries
Each Client Sees Only Their Own Work
Portal users get external logins with tightly scoped access, so handing clients the keys is safe. An External Client can place orders, track status, and download files. An External Worker only opens the jobs assigned to them. External users never see another company's orders, your internal comments, project management, vendors, or financials. The three default profiles cover most clients, and you can build custom profiles in Access Rights for unusual cases, like a contact who should view invoices but not place orders.
- External Client, External Worker, or both, set per login
- Visibility limited to the client’s own orders and jobs
- No access to other clients, internal notes, vendors, or finance
- Multiple contacts per company, each enabled or disabled on its own
- Custom access profiles for clients with specific needs
- Their own orders
- Live status & files
- Their own invoices
- Other clients
- Your internal notes
- Vendors & finance
Common Questions
What Teams Ask
See the Client Portal From Your Client’s Side
Talk with our team about a branded order, instant cost, and hands-off project creation, or start free and set one up yourself.